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Terms and Conditions

Latest update: 17 January 2025

olympia is a web-application on which independent third party fitness businesses, coaches, and brands (Providers) provide fitness, health and other related services or products to athletes or clients. These terms outline the relationship between OLYMPIA and You (the User). OLYMPIA does not directly sell any service or product available on the website; instead, it serves as a platform exclusively used by participating third party fitness businesses, coaches, brands, and athletes. The Site is intended for users aged 16 and above. If You are under 16, please refrain from attempting to register on the Site.

TABLE OF CONTENTS

  1. TERMS
  2. CONTACTS
  3. DEFINITIONS
  4. OUR CONTRACT WITH YOU
  5. USE OF OUR SITE
  6. SITE SUBSCRIPTIONS
  7. THIRD-PARTY SERVICES AND PRODUCTS PROVIDED
  8. YOUR RIGHT TO CLOSE YOUR ACCOUNT
  9. OUR RIGHT TO TERMINATE THE CONTRACT
  10. OUR LIABILITY FOR ANY LOSS OR DAMAGE YOU INCUR AS A CONSUMER
  11. OTHER IMPORTANT TERM

1. TERMS

SCOPE OF THE TERMS

These terms and conditions govern Your access to our online platform, allowing You to follow fitness, health, and other related services and products provided by our third party providers.

IMPORTANCE OF REVIEWING THESE TERMS

It is important to read these terms carefully before registering or using our Site. They explain who We are, how We provide access to the platform, Your rights and responsibilities, how the agreement can be changed or ended, and how to address any issues. If You notice any errors or have questions about these terms, please contact Us (hello@olympiahq.com).

CHANGES TO THESE TERMS

We may update these terms to reflect changes in law, industry best practices, or to accommodate new features. OLYMPIA reserves the right to periodically change the Terms and Conditions without prior notice, which is why You must consult the current documents prior to using the Service. If you do not fully agree with its provisions, you should not use the Service. By continuing to use the Site you agree with the updated Terms and Conditions.

2. CONTACTS

HOW TO CONTACT US

You can contact Us by emailing our customer service team at hello@olympiahq.com.

HOW WE MAY CONTACT YOU

If We need to contact You, We will do so via the email address You provided during registration on the Site. We can also contact You via one of Your community businesses email addresses.

3. DEFINITIONS

For clarity and ease of reading, We use the following defined terms. Calendar Day: every day on the calendar, all 365 days of the year (366 if it is a leap year). Business Day: a day when banks in Portugal are open for business, excluding Saturdays, Sundays, and public holidays in Portugal. Site: We manage the website olympia.mainspring.pt/olympiahq.com. In these terms, "Site" refers to both the website or App. Virus: any entity or mechanism (including software, code, files, or programs) capable of: disrupting, impairing, or negatively affecting the functionality of computer software, hardware, networks, telecommunications services, or other equipment or devices; restricting or interfering with access to or the operation of programs or data, including compromising their reliability (such as through rearrangement, alteration, or deletion, whether partial or complete); or degrading User experience. This includes, but is not limited to, worms, trojan horses, viruses, and similar harmful entities or mechanisms. Writing: when We refer to "writing" or "written" in these terms, it also includes communications sent via email. Community Charges: the fees payable by You to a third party provider. OLYMPIA Charges: the fees payable by You to a Site subscription.

4. OUR CONTRACT WITH YOU

RESGISTRATION PROCESS

Your application to register for the Site will be considered accepted once We notify You of its approval, at which point a contract will be formed between You and Us. This may happen through account creation by You or by a community manager.

WHEN WE CAN'T ACCEPT YOUR APPLICATION

If We are unable to approve Your application, We will inform You in writing.

PASSWORD SETUP

You will be required to create a password to access Your client account on the Site. Passwords can expire due to security reasons or compliance mechanisms.

5. USE OF OUR SITE

COMPLIANCE AND LIABILITY

You agree to comply with the standards outlined in this clause and accept responsibility for any damages or losses incurred by Us as a result of Your breach of these obligations.

PROHIBITED CONTENT

You must not access, store, upload, distribute, or transmit any Viruses, or any content or material to the Site that: (a) is illegal, harmful, threatening, defamatory, obscene, infringing, harassing, racially or ethnically offensive, or otherwise objectionable; (b) facilitates or encourages illegal activity; (c) contains sexually explicit content; (d) promotes unlawful violence; (e) is discriminatory based on race, gender, color, religious belief, sexual orientation, disability; or (f) is illegal or causes harm or damage to any individual or property. We reserve the right to remove any content from the Site that, in our opinion, does not adhere to these content standards.

RESTRICTIONS ON USE

Except where permitted by applicable law, and to the extent explicitly allowed under these terms: - Attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any part of the Site in any form or through any media; - Attempt to decompile, reverse compile, disassemble, reverse engineer, or otherwise reduce to human-readable form all or any part of the Site; Transfer or commercially exploit Your account or make it accessible to third parties or any other User. Introduce or permit any Virus into our network and information systems.

COMPLIANCE WITH PRIVACY POLICY

You agree to follow the terms of our Privacy Policy, which are published on the Site and updated periodically.

ACCOUNT SUSPENSION

We reserve the right to suspend Your account to investigate any third-party claims (or other dubious activity) that content posted or uploaded by You on the Site violates their intellectual property rights or privacy. We will assess the situation and notify You of our decision.

THIRD-PARTY WEBSITES AND SERVICES

You acknowledge that the Site may allow You to access third-party websites, communicate with third parties, or purchase products and services from them, all at Your own risk. We make no representations or warranties regarding third-party content, websites, or services, and We are not liable for any transactions or contracts entered into with third parties. We recommend reviewing the third-party website’s terms and privacy policy before engaging with them. We do not endorse or approve third-party websites, and You use them at Your own risk.

6. SITE SUBSCRIPTIONS

You as a User can subscribe to OLYMPIA plans in order to get access to features according to Your needs. Those subscriptions are paid (OLYMPIA charge) to OLYMPIA using any one of the payment methods described on the subscription plan. Prices charged by OLYMPIA, including but not limited to the monthly subscription to the Service, are subject to change upon thirty days notice. Such notice may be provided at any time by email or posting on the Site.

SUBSCRIPTION PERIOD

The service subscription is provided on a monthly or annual basis, starting from the date of the initial payment. The subscription will be automatically renewed on a monthly or annual cycle unless terminated according to this section. There is no minimum commitment or loyalty period required for the subscription.

TERMINATION BY THE USER

The subscriber can terminate the subscription at any time by not making the monthly/annual payment by the 10th of the relevant billing period. Failure to make the payment by the specified date will result in the automatic termination of the subscription, and access to the service will be revoked.

TERMINATION BY THE SITE

The SITE reserves the right to terminate or suspend the subscription if: - The User fails to make the subscription payment by the 10th of the billing period. - The Site is discontinued for any reason, with a mandatory 30-day calendar notice.

EFFECT OF TERMINATION

Upon termination of the subscription, the subscriber's access to the service will be immediately revoked. The SITE is not obligated to retain or store the subscriber's data after the termination date for more than 90 calendar days, as described on our Privacy Policy.

THIRD-PARTY PARTNERSHIPS AND PROMOTIONS

Occasionally, We may offer and facilitate promotions/partnerships in collaboration with third-party providers. These promotions are subject to the terms and conditions set by the third-party provider and may be discontinued at any time due to reasons beyond Our control. We do not assume responsibility for any changes or cancellations of such promotions or partnerships. If a promotion or partnership is discontinued or terminated, any associated benefits, discounts, or services may no longer be available, and Users may need to explore alternative promotions or services to suit their needs. The same applies when You cancel Your subscription with Us, the conditions that were offered by the subscription may be canceled depending on the terms and conditions of the third-party provider.

7. THIRD-PARTY SERVICES AND PRODUCTS PROVIDED

COMMUNITY CHARGES

The charges for each Service or Product will be determined by a Community manager and will be shown to You on the Site.

SERVICES AND PRODUCTS

The service or product will be made available to You as soon as You have paid, by default. However, the Community managers have the possibility to control it. In such a case, please contact the Community. We do not control any specification of Services and Product provided by each Community, either price or conditions. We just apply access rules to them, according to the status of payments when required.

DELAYS

We are not liable for delays that are outside of our control. If the delivery of the Service or Product or the operation of the Site is delayed due to an event beyond our control, We will notify You as soon as possible and take steps to minimize the impact of the delay. As long as We take these actions, We will not be held responsible for the delays caused by such events. If there is a significant delay, You may contact the Community to cancel the contract for purchasing the Service or Product and request a refund for any Community Charges You have paid for a Service or Product that has not been delivered.

CONTACTS

Any doubt or issue regarding the Service of Product specific to a Community, must be addressed directly with the Community.

8. YOUR RIGHT TO CLOSE YOUR ACCOUNT

CLOSE YOUR ACCOUNT

You have the right to close Your account at any time. To do so, simply contact Us via email. Your account will be closed immediately upon request.

9. OUR RIGHT TO TERMINATE THE CONTRACT

We have the right to terminate the contract if You breach its terms (for example, if We find that You are under the age of 16). We may also end Your subscription to the Site if You violate any of the terms outlined in this contract, or in our Privacy Policy.

10. OUR LIABILITY FOR ANY LOSS OR DAMAGE YOU INCUR AS A CONSUMER

SITE MAINTENANCE

We will make reasonable efforts to ensure the Site is available 24 hours a day, seven days a week. However, occasionally, We may need to perform emergency or routine maintenance. In such cases, OLYMPIA will make reasonable efforts to notify You in advance via email before the maintenance begins. If this maintenance impacts the operation of the Site for more than 168 hours, You may request a refund for the last subscription period (if exists).

OUR RESPONSIBILITY FOR LOSS OR DAMAGE

The User acknowledges that access to and use of the Site may be interrupted and that the information on the Website may contain bugs, errors, technical failures, problems, hacker attacks or other limitations and that access may be impossible at certain times. OLYMPIA is not responsible for any damage caused by the use of the Site. To the maximum extent permitted by law, OLYMPIA excludes any liability for your use of the Service.

BUSINESS LOSSES EXCLUDED

If You are a consumer, We only supply the Site for domestic and private use. We will not be liable to You for any business or commercial losses if You use the Communities for business purposes.

11. OTHER IMPORTANT TERM

TRANSFER OF AGREEMENT BY US

We may transfer our rights and obligations under this Agreement to another party. If We do, We will notify You in writing, and We will ensure that the transfer does not affect Your rights under the contract.

TRANSFER OF RIGHTS BY YOU

You can only transfer Your rights or obligations under these terms to another person with our written consent.

RIGHTS OF THIRD PARTIES

This contract is between You and Us only. No third party has any rights to enforce any of its terms. Neither of Us will need to obtain consent from any third party to terminate or modify the contract.

LEGAL VALIDITY OF THE CONTRACT

If any part of this contract is found to be illegal by a court, the remaining sections will still be valid and enforceable. Each section of these terms stands independently, and if one is deemed unlawful, the others will continue to apply.

DELAY IN ENFORCEMENT

Even if We do not immediately enforce any part of this contract or delay taking action against You for breaching it, We still retain the right to enforce it later. For example, if You miss a payment, and We do not immediately take action but continue providing the Services or Product, We can still request payment at a later time.

GOVERNING LAW AND JURISDICTION

These terms are governed by Portuguese law. If You need to bring legal proceedings regarding the Services or Products, You may do so in the Portuguese courts.